Posture Perfect Solutions EvolutionChair.com Product Return Policy
RETURNS & EXCHANGES
We want you to be 100% happy with your purchase. We hope you love your Evolution Chair products and accessories, but if you’re less than 100% satisfied, please contact our customer service department, within 30 days of your purchase, at 1-800-964-8566 or [email protected] so that we can make it right.
All purchases made directly on EvolutionChair.com are backed by our 100% Satisfaction Guarantee. If you did not purchase an Evolution Chair product or accessory from our EvolutionChair.com website please contact the retailer/dealer directly for their return instructions.
Instructions to Return Items purchased on EvolutionChair.com
1) Call 1-800-964-8566 or Email [email protected] to receive a Return Authorization Number.
2) Return the order yourself via CPS, USPS, FedEx, Purolator or other traceable method. We encourage you to insure your package.
3) Please do not ship items until you have received the Return Authorization Number from our Customer Service desk.
Shipping Address for returns:
Posture Perfect Solutions Ltd
Attention: Integrated Fulfilment Warehouse Returns
7351 Vantage Way, Delta, BC V4G 1C9
Please allow 14 days for us to receive and process your return. Original shipping and handling fees are not refundable. We’ll credit or refund the value of the items returned and any taxes you were charged less the original shipping charges. Please contact Customer Service for more information regarding our return policies. Credit card adjustments should appear within two billing cycles.
Within 30 days of purchase, we will refund the original form of payment for online and phone purchases. Credit card refunds should appear within 5 to 10 business days on your online statement after they are processed.
Any returns after 30 days of purchase or returns without a Return Authorization Number will not be accepted.
Contact a customer service team member with any questions you may have at [email protected] or call (877) 989-6321
This return policy was last updated July 1, 2017